2024 Schedulers Educational Series
Thursday, June 27, 2024, 11:00 AM - 12:00 PM EDT
Category: Webinar/Call
Register Now!Introducing our 2024 Scheduler Educational Series, a comprehensive training program tailored for home-based care schedulers seeking to enhance their skills and excel in their crucial role. Our eight-part series encompasses essential topics, including matching clients with caregivers, effective schedule management, managing call-outs, employee retention, and more! Help schedulers understand their pivotal role in caregiving, implement effective methods for scheduling various clients, create effective process workflows, and handle conflict and complaints with our 2024 Schedulers Series! Two NEW offerings for this year's Scheduler series:
SESSIONS:
The learner will:
5. June 27
Master Scheduling: How to Schedule for 100 Clients with One Scheduler Without Breaking a Sweat
Brett Ringold, Vice President, A Long Term Companion
Scheduling is such a critical part of every agency’s success, however, it is also a major pain point for most agencies. This presentation breaks down scheduling to its three core parts: pre-scheduling, scheduling, and re-scheduling. Learn proven methods that any agency can follow to improve efficiency, eliminate bottlenecks, and result in optimal scheduling practices. By employing these simple techniques, one scheduler could schedule for 100 clients without breaking a sweat!
Knowledge gained:
Effectively Managing Caregiver Call-Outs Jessica Nobles – Homecare Sales
Last minute callouts is one of the top frustrations for a Scheduler but it doesn't have to be that way. While there isn't a secret sauce to ending callouts, there is an effective strategy to reduce repeat callouts. In this session, I will equip you with the skills, tools, and best practices to train your office staff in effectively managing caregiver call-outs using the 5-Step Quick Response Formula.
7. October 24
5 Practical Ways to Use AI for Home Care Scheduling
Miriam Allred - Careswitch Victoria Brown - Careswitch The home care industry has changed fundamentally in recent decades—with AI coming on the scene, this next decade won’t be any different. There are loads of publicly available AI-powered tools that you can use today to optimize tasks and workflows in your business. Join this session to learn what tools you should be using for scheduling, how to use them efficiently, and what time and cost-savings they can drive for your business.
Takeaways:
1. Which specific AI tools are working well in home care 2. How to use specific tools to automate scheduling tasks and workflows 3. What time and cost savings AI can drive for your business www.careswitch.com 8. November 21
Understanding the role schedulers play in retaining great team members Tonya Miller, TYM Coaching
The homecare world is full of twists, turns, and unpredictable schedule changes. A resilient team that rides the waves of change is crucial for success. This webinar focuses on the importance of the scheduler in creating connections that engage team members Participants learn ways to build strong teams that work together to embrace change. The learner will:
BONUS SESSION - December 5 Time: Cost:
PHA Master Scheduler Badge: Achieve a PHA Master Scheduler badge upon successful completion of this entire course. Add it to your LinkedIn profile for a quick snapshot of your skills, enhancing professional credibility! Certificate of Completion: Upon completion of the course, participants will receive a certificate of completion as a testament to their commitment and expertise. Congratulations on taking the initiative to expand your knowledge! Please note: These sessions will be held virtually. Recordings of the sessions will be available to registered attendees after the session.
Register Now!Cancellation Policy: If you must cancel your reservation for any reason, please notify PHA in writing via email ([email protected]) If the notice of cancellation is received PRIOR to the day of the event/workshop, PHA will provide a credit, minus a 30% administrative fee. This credit must be used within one year of the date of issue on educational programming. Credit will not be accepted for membership dues or PHA’s Annual Conference. No credit will be given for no-shows or cancellations on the DAY OF or following the event/workshop. Substitutions are permitted up to the day of the event. |